We specialise in dealing with faulty vehicle & dealer dispute claims
Have you purchased a vehicle which has developed a fault?
Has the vendor refused to assist with repairs or are they being difficult? Then we can help.
Many used car dealers offer a free 3-month warranty when they sell a vehicle. The truth is that you, as the consumer are entitled to a minimum of 6 months warranty providing the vehicles purchase price is in excess of £2000.
This may shock you, but depending on the circumstances of the transaction in some cases you can actually be entitled to a warranty of up to 6 years.
Used Vehicle Faults
Every motor dealer has a duty of care to ensure that all vehicles sold are free from any major defects and also fit for purpose. In the event that a fault occurs they are legally obliged to assist you. Unfortunately, the law is very complex, and some motor dealers are not fully aware of their obligations. In cases such as these when we intervene most issues are resolved swiftly and amicably.
You Have Consumer Rights
There are also several other influencing factors which can strengthen your claim such as buying a vehicle which you saw advertised on a website and had to travel to view or purchase. These are classified and governed under the ‘Distance Selling’ regulations which give consumers increased legal rights.
Which Can Be Valid for Up To 6 Years
Internet purchases of vehicles which then develop faults are our most increasing area of complaints. Many people purchase vehicles from websites such as eBay or Gumtree etc. and presume they are private sellers. Often this is not the case and many of these sellers are in fact motor traders. We have ways and means of identifying exactly who the vendors are and can pursue them on your behalf.
We Can Advise You If You have A Valid Claim
In A Few Minutes
We offer a wide range of services to meet every type of need.
If you have a problem with your vehicle we can help. Fill in the enquiry form now and we will contact your for a completely free initial consultation.
If we think you have a valid claim we will pursue it on your behalf
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
