Accident Management
We provide a wide range of accident management services to meet your needs. We promise to provide every service with efficiency and to your highest level of satisfaction.
Accident
- Nationwide coverage
- Assistance regardless of fault
- Immediate replacement vehicle
Management
- Personal injury legal assistance
- Uninsured driver assistance
- Car, Motorbike, Van & Taxi claims
Experts
- Parked car claims
- Insurance bodyshop repairs
- MID Claim Assistance
Call us first for immediate assistance
If you have been the victim of any type of vehicle accident we can assist you. We cover all types of vehicles and can even supply replacement specialist vehicles such as camper vans, recovery trucks, taxi’s and even ice cream vans! We will sort your claim form start to finish and all we require from you is the basic information – we will do the rest.
We will get you mobile in no time, arrange for vehicle repairs, deal with all correspondence and get you the compensation you deserve in the case of a personal injury.
In many cases we can deal directly with the
3rd party insurer.
This means your own insurance policy & premium is not subject to a claim and your No-Claims Discount will not be affected.
We will attempt to claim directly from the 3rd party insurer leaving your insurance policy unaffected. It is all too often that your own insurance company will deal with your claim which then shows as a ‘valid claim’ on your policy. This causes problems if your insurance policy is due for renewal as your premium may well go up and you can lose any no claims bonus discount. By claiming directly from the 3rd party insurance your premium will not be affected. In addition you will benefit from not having to pay a policy excess. In the event that you were uninsured we can still claim from the 3rd party.
Policy Excess & NCD
Don’t worry, if it's not your fault you will never have to pay a policy excess as we claim direct from the 3rd party insurer and not from your own policy.
When we claim directly from the 3rd party insurer NO CLAIM is made against your policy. This means that your premium will never increase. and your no claims discount remains intact.
Courtesy Vehicles
We will supply a courtesy vehicle (usually within 24 hours) regardless of who is at fault and even if your vehicle is a write-off. If it’s a car, van, motorbike, taxi or specialist vehicle (recovery truck / wheelchair access vehicle etc) we will supply a like-for-like replacement, keeping you on the road
Vehicle Recovery
We will collect your vehicle from anywhere in the UK completely free of charge. We can arrange for recovery from the roadside, or if your vehicle has already been recovered we will recover it directly from the garage or storage location.
Vehicle Repairs
We will have your vehicle inspected by an independent engineer to assess the damage and method of repair. The engineer will calculate exact repair costs for submission to the insurer for authorisation. As these costs are calculated independently and without bias the insurer usually authorise instantly to keep costs to a minimum. This also avoids the hassle of having to go to several different garages to get estimates
Total Loss Claims
In the event that the independent engineer deems your vehicle to be a total loss we will liaise with them directly. We will ensure that you get the maximum compensation for your vehicle by accessing various databases and comparison sites. Usually if you claim for a total loss on your own insurance they will try to pay the bare minimum (bottom book price). We ensure you get the exact amount you are entitled to.
Personal Injury
If you or any passengers in your vehicle have suffered an injury we will assist. We use a specialist team of injury specialist lawyers who will act on your behalf. They will arrange for all medical inspections and necessary paperwork to be undertaken and will pursue the insurer for your compensation on a No Win – No Fee basis. They will also ensure that you are compensated for any out of pocket expenses such as travel fees, time off work etc.
Types of courtesy vehicles
We will supply a like-for-like or better vehicle within 24 hours for the following:
Standard Cars
People Movers
4 x 4/SUV Vehicles
Wheelchair Access Vehicles (WAV)
Sports / Prestige Vehicles
Taxis / Minibuses (Plated)
Vans – Small to Large
Specialist vehicles - No Problem
Motorbikes
Specialist (within 48 hours):
Recovery Trucks
Refrigerated Vans
Ice Cream Vans
Hearse
Horseboxes
Camper Vans
Limousines
Uninsured Accident Claims
In the event that you have been hit by an uninsured driver or you find that you are uninsured yourself and it was not your fault we can still assist. Sometimes victims discover that their MOT or road tax had expired or in some cases their driving licence was not valid/expired or they had not informed the insurer of penalty points. In cases such as this many insurers will use this as an excuse not to pay a claim or even void your insurance. In most cases we can assist and still get you up and running in a replacement vehicle, repair your vehicle and claim for any losses or personal injury that you have suffered.
Do you need assistance? We’re here to help!
Let us know the issues you have so that we can provide the perfect solution. We will let you know immediately if we can be of assistance.
